Fees & Charges

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GP Fees & Charges

Payment for your consultation with the GP is requested after your visit and reception staff will submit your account to Medicare for your rebate. The rebate should appear in your bank account within 24 hours. Please note, the COVID-19 Bulk Billing incentive ends on 30 September 2020.

Standard Consultation

Fees

Medicare Rebate

Out-of-pocket

Pensioner  $59.00 $38.75 $20.25
Health Care Card Holder $69.00 $38.75 $30.25
Full Fee $79.00 $38.75 $40.25

Long Consultation

Fees

Medicare Rebate

Out-of-pocket

Pensioner  $95.00 $75.05 $19.95
Health Care Card Holder $105.00 $75.05 $29.95
Full Fee $115.00 $75.05 $39.95

Extended Consultation

Fees

Medicare Rebate

Out-of-pocket

Pensioner  $130.00 $110.50 $19.50
Health Care Card Holder $140.00 $110.50 $29.50
Full Fee $150.00 $110.50 $39.50

Sunday and public Holiday fees:

Standard consultation $100

Long consultation $135

MEDICARE REBATES

To be eligible for a Medicare Rebate, please ensure you bring your Medicare card to your appointment. Following your appointment, you are required to pay in full and we will submit this to Medicare immediately. You will then receive the Medicare Rebate to your registered bank details, usually same day.

CANCELLATION POLICY

If you are unable to attend for a scheduled appointment, please advise the team in advance to reschedule or cancel your appointment. A fee will be charged for failure to attend or cancellation at short notice. You cannot claim this charge through Medicare.

FEE STATEMENT

BCH receives no special funding from State or Federal Governments to support the clinic. In order to deliver high-level quality services, the clinic needs to remain financially viable and a fee schedule has been developed accordingly. BCH is committed to ensuring that people suffering financial hardship are not excluded from accessing our services. Our price schedule is heavily discounted for pensioners and health card holds and doctor can bulk bill at their discretion.

WORKCOVER & TAC

Bellarine Community Health - Portarlington GP supports both WorkCover and TAC patients. WorkCover injuries occur in the workplace, while TAC injuries occur from road traffic accidents. Medicare does not rebate these consultations.

We require patients to pay for their WorkCover or TAC consultations in full. Reimbursement can then be claimed through their employer or insurance company. There is likely be an out-of-pocket cost for this. 

The employer will reimburse up to $682 of a WorkCover claim. The initial $629 of a TAC claim must be met by the patient, unless admitted to hospital post accident. Patients may receive a partial Medicare rebate for the services received. 


FREQUENTLY ASKED QUESTIONS


What type of consultation can I book?

Standard Consultations are the most common, however both Brief and Long Consultations are available on request. Brief Consultations may include repeat prescriptions and simple problems while Long Consultations are suitable if you have a list of problems you would like to discuss. Please advise staff when you schedule your appointment if you require less or more time.


Is my information private?

Bellarine Community Health (BCH) is committed to maintaining the confidentiality of your personal health information and documentation. It is the policy of this practice to maintain security of personal health information at all times, and to ensure that this information is only available to authorized members of staff. BCH complies with the National Health Privacy principals.

Due to privacy concerns, BCH does not use SMS or email for communicating clinical information to clients.

We are a digital health organisation and will be uploading your medical information to My Health Record. Please chat to our staff for more information.

What are the operating hours?

The GP Practice is open 9.00am - 5.00pm Monday to Friday while all Allied Health Services are available 8:30am - 5:00pm Monday to Friday.


How will I receive test results?

BCH believes that it is very important to follow up results. Your doctor will discuss with you the best way to do this (usually a follow-up consultation).

In certain circumstances, you may be able to receive results via telephone. This can happen in the following ways.

  • If your results are normal, a nurse will call you
  • If your results are urgent, we will contact you straight away
  • If your Doctor would like to see you to discuss the results– the practice will contact you to organise an appointment
  • Your Doctor may ask a nurse to contact you to discuss your results

Will you remind me of my consultation?

BCH has a reminder system for clients in which a SMS/letter is sent when you are due for a follow up test result or review.

We will send out an SMS appointment reminder the day before your appointment is scheduled to remind you.

Please inform reception staff immediately of any changes to your contact details.

Can I speak with a doctor over the phone?

BCH appreciates that all phone messages are important and we aim to deal with them as efficiently as we can.

Doctors are not able to take phone calls during consultation sessions.

In the event of an emergency you will be transferred immediately to the practice nurse or doctor.

How can I provide feedback about my experience?

BCH is wholly committed to improving our services through your experiences. Please contact us at [email protected] or download a feedback form from our website.


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